Frequently Asked Questions

Everything you need to know about shopping with Curious Cub

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your products safe for children?

Safety is our top priority. All Curious Cub products undergo rigorous quality testing and comply with international safety standards to ensure they are safe for your little ones.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.

Can I change or cancel my order after it has been placed?

We process orders quickly, but we will do our best to accommodate changes if you contact us within 1 hour of placing your order.